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The potential of mobile phone banking in Papua New
Guinea (PNG) has been evident ever since a local telecoms company launched a
service in 2009 allowing subscribers to purchase electricity by using pre-paid
airtime credit. For PNG’s banks, it presents the easiest route to tapping into
the nation’s 87.5% rural population.
Loi Martin Bakani, the governor of the Bank of Papua
New Guinea, supports this idea, stating at the 2012 PNG Advantage Summit in
September, “For the majority of the rural population to become part of the
market economy, financial inclusion of the rural majority through financial
literacy, microbanking and technological innovation through the use of mobile
phone banking is a must”.
However, microbanking is as much a necessity. PNG’s
mountainous, forested and fractured landmass, including large islands with
substantial population centres, has long been a barrier to political and
economic inclusion. The proliferation of mobile network coverage across 70% of
PNG’s 425,000 km has overcome much of these difficulties, however, and through
the early adoption of mobile banking technologies, PNG’s potential mirrors
mobile money exemplars the Philippines and Kenya.
“Papua New Guineans are very keen technology
adaptors and will readily pick up on all new technologies,” John Mangos, the
CEO of Digicel, told OBG. "Financial services is one area where mobile
devices can be used to a far greater extent”.
The expansion of the banking sector is piggybacking
on PNG’s mobile networks, which had a total of 2.4m subscribers in 2011,
equivalent to a 38% market penetration rate, up from just 4.6% in 2007.
The Asian Development Bank (ADB) estimates that some
85% of PNG’s population has little or no access to banking services. Expanded
network coverage has largely eliminated the requirement for hard infrastructure
investments in remote or potentially low-yield regions, issues that perpetuated
poor branch and service coverage, making retail banking an inefficient and
loss-making business for banks, according to Ian Clyne, the group CEO of Bank
South Pacific (BSP).
A move to digital banking and electronic
transactions is set to circumvent these issues, providing cost-effective and
efficient services to the unbanked. The switch also helps reduce operational
risks, minimise the transit of large quantities of cash and improve internal
accounting transparency.
This has been embraced by BSP, which already has
250,000 registered e-banking users and is making a concerted strategic effort
to move its mass-market customers out of its branches. By rolling out
“Branchless Banking”, BSP is providing electronic services to its customers
through ATMs, mobile point-of-sale units, mobile phone banking and subsidiary
BSP Rural.
Recording a net annual profit of $326.56m in March
2012, BSP’s service modernisation strategy is expected to deliver more than
1.5m retail customers by 2014, and although market space is restricted,
diversification of the industry’s service providers is expected.
Earlier this year, PNG’s central bank granted a
mobile banking licence to Digicel Financial Services, a Digicel subsidiary,
stating that, “Non-bank financial service providers, such as mobile network
operators and postal service companies, are in a better position to extend
financial services to the niche market using their extensive mobile network
coverage and their existing network of agents around the country.”
The central bank’s move builds on the success of PNG
Post’s “Salim Moni Kwik (send money quickly)” service, as well as the Sepik
Savings and Loans Society launching its own mobile banking service this month,
“MiCash”, in partnership with Nationwide Microbank. Westpac and ANZ Bank are
also reported to be expanding their operations, but are trailing behind BSP,
which alone moves 80% of the nation’s cash.
While the technological and regulatory environment
is certainly conducive to further development of the industry, according to a
recent multi-lateral study led by the International Finance Corporation (IFC),
further mobile-led e-banking applications may be present, given PNG’s limited
utilisation of cash. The shift to electronic payment options for goods and
services, and the limited need for cash in rural areas, may “minimise the need
to build an extensive network of rural cash points from the outset”, the IFC
report concluded.
With a large number of rural companies already
turning to mobile banking for salary payments, which in turn is encouraging the
development of a savings culture, this would play well into the hands of mobile
banking service providers.
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Senator Carr Bob Carr was gifted with a live pig during the second day of a four-day trip to PNG.
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PAPUA New Guinea has no better or older friend than Australia,
Foreign Minister Bob Carr has told villagers in the remote highlands
home of his PNG counterpart Rimbink Pato.
Senator Carr, on the second day of a four-day trip to Australia's
closest neighbour, made the comments to a crowd of about 1000 people in
Mr Pato's home village of Wapenamanda."Our relationship is changing. Australia respects the independence; we respect the role of PNG; we work together in RAMSI; we work on Fiji; we work on people smuggling," Senator Carr said.
"The future holds a great promise for PNG and no other country wants you to prosper more than your old friends, Australia.
"Old friends are the best friends and you have no older friend or better friend than Australia."
Australia provides about half a billion dollars in development aid to PNG annually.
Senator Carr was also echoing comments he made the day before in nearby Mt Hagen, saying he expected PNG's international status to rise under the leadership of Prime Minister Peter O'Neill.Mr O'Neill is due back in PNG on Wednesday after wrapping up an Australian speaking tour in which he decried the media's coverage of PNG as harmful and hurtful.
Shortly after becoming foreign minister, Senator Carr drew the ire of some PNG politicians when he said Australia would organise sanctions against the Pacific nation if it cancelled the 2012 elections - an issue being hotly debated at the time.
This trip marks Senator Carr's second visit to PNG since he was a union official in 1976, and his first since becoming foreign minister in March 2012.
While in Wapenamanda - set deep in a lush valley surrounded by moss green mountainous terrain in Enga Province - Senator Carr toured parts of a primary school where a temporary library and teacher's meeting rooms have been named in his honour.
But in perhaps the truest sign of friendship in PNG, Senator Carr was gifted with a live pig, roughly the size of a Vespa motor scooter, after being carried into Wapenamanda along with Mr Pato on a grass and balloon decorated sedan chair.
He quickly gifted the pig back to the villagers, joking that Australian customs officials would not allow him to take a live swine back home.
Returning to Port Moresby on Wednesday, Senator Carr also paid a visit to Bomana war cemetery on the city's outskirts to lay a wreath at the cenotaph.
Bomana is the final resting place for more than 3000 Australian soldiers killed in PNG in World War II.
On Thursday, Senator Carr will join Immigration Minister Chris Bowen, Trade Minister Craig Emerson and Home Affairs Minister Jason Clare in Port Moresby for the 21st Australia-PNG ministerial summit.
The forum will canvass issues such as PNG's sovereign wealth fund, progress on the Pacific agreement on closer economic relations, and a new economic cooperation treaty between the two countries.

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